Manage My Booking
- How do I log into my account?
- Where can I find my booking reference (MYB)?
- How can I view my booking information?
- Can't find your booking?
- Where can I see a breakdown of my holiday price?
- Do I need to print my paperwork?
Flights
- Where do I find updates about my flight? (terminal, gate, flight status etc)
- Do I check in online or at the airport?
- How do I check in online?
- How do I get my boarding passes/tickets?
- Where can I find my flight booking reference? (PNR)
- How do I know which terminal my flight departs from?
Hotel Information
Transfers
- I’ve received my return transfer pick-up time but I’d like to change it – what can I do?
- How will I find out my transfer pick up time?
- The transfer from the hotel to my airport took longer than I expected?
- How can I add a car seat to my transfer?
- How can I change my transfer to be wheelchair-adapted?
- Cancelling a transfer