We're keen to make sure that your holiday runs as smoothly as possible, so if you have any medical conditions that might affect your holiday plans or you need mobility assistance when travelling, it's best to let us know before your travel date so that we can make any necessary arrangements.
If you haven't already given us this information at the time of booking, then don't worry - you can do this up to 7 days before your departure date. Simply send us a message via Live Chat. You’ll find details on how to contact us in the ‘Manage My Booking’ section of your booking paperwork.
Once your request has been completed, you'll receive confirmation of this via email.