If your plans have changed and you no longer need your airport parking, you can easily request a cancellation directly through our app.
How to Cancel via the App 📱
The fastest way to cancel your parking is by using our self-service tools:
- Log into your On the Beach account on our website or app.
- Go to My Bookings and select your booking.
- Scroll down until you see 'Airport Parking'.
- Select 'View and Manage Parking'.
Select 'Cancel Airport Parking' and fill in the quick request form to submit it directly to our team.
⏳ A Quick Heads-Up on Refunds and the 7-Day Rule
If you need to cancel, please ensure you submit your request as early as possible.
More than 7 days before departure: Your cancellation request will be processed, and any applicable refund will be returned to your original payment method.
Within 7 days of departure: Car parking bookings become 100% non-refundable inside this window. This is because parking suppliers automatically lock the reservations on their systems, meaning we cannot process a refund.