We’re sorry to hear your journey took longer than anticipated. Transfer durations can vary depending on the type of service booked:
Estimated transfer times are shown at the time of booking and can also be found on your transfer voucher. Please note these are approximate and may vary.
🚌 Shuttle transfers often involve multiple drop-offs. The total journey time can depend on:
- The number of passengers and stops
- How long it takes each passenger to collect their luggage and exit the vehicle
🚖 Private transfers (such as taxis) tend to be more direct, and the estimated times are generally accurate.