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Where do I find updates about my flight? (terminal, gate, flight status etc)

Never miss a beat with real-time flight notifications! 📱✈️

We know that the secret to a stress-free jolly is staying in the loop. That’s why we’ve launched real-time flight notifications! Consider the On the Beach app your new travel bestie, keeping you updated from the moment you leave for the airport until you’re poolside with a drink in hand.

What we’ll keep you posted on: 🔔

No more squinting at departure boards or wondering which belt your bags are on. We’ll ping you with:

  • Flight Status: Instant updates on your flight times and any changes (including your terminal number once confirmed).

  • At the Airport: Your check-in counter number and that all-important gate number.

  • On Arrival: Your baggage carousel number (so you can win the race to the suitcases!) and your transfer details.

  • Extra Support: Real-time help and info if there are any delays, cancellations, or diversions.

How to get the magic working ✨

To make sure these updates land straight on your lock screen, you just need to do two quick things:

  1. Download the On the Beach app: Head to the App Store or Google Play and log in to your booking.

  2. Turn on Notifications: When prompted, hit Allow for notifications. If you’ve already got the app, just double-check your phone settings to make sure they’re switched on for On the Beach.

Ready to see it in action? 📲 Log in to the On the Beach app today and make sure your next holiday is your smoothest one yet!

Other ways to stay in the know 🕵️

While our app is the easiest way to see everything in one place, you can also find your details here:

  • The Airline’s App: If you’ve checked in online via your airline's own app, they will often show your  terminal, live gate and boarding information there too.

  • Transfer Details: You can find everything you need for your ride—including your pickup times and emergency contact numbers—by logging into your Manage Booking account and clicking the Transfers tab.

  • At the Airport: Of course, you can always check the overhead departure boards in the terminal for the latest gate numbers and boarding times.

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