The easiest way to check in is online or via the SunExpress app. It opens 36 hours before your flight and closes 3.5 hours before departure.
🛑 CRUCIAL PORTAL RULE: Your holiday flights are split into two entirely separate bookings on the airline system. When you look at the flight screen in your On the Beach account, you will see separate Outbound and Inbound tabs at the top.
Both legs will never show up together on the airline's website or app. You must toggle between our account tabs to copy the correct details, logging in to manage each direction completely separately.
🚨 Two Crucial Rules for SunExpress Flights
1. You must check in for your Inbound (Return) flight later
Online check-in only opens 36 hours before each specific flight.
Outbound flight: You can check in 36 hours before you leave the UK.
Inbound (Return) flight: You cannot check in for your return journey at the same time. You must wait until 36 hours before your scheduled flight home.
2. Extras (Seats & Bags) must be booked per "Leg"
If you log into the SunExpress portal early to pre-book seats, add extra baggage, or buy meals, you must do this for your outbound and inbound flights separately.
⏱️ When is Online Check-In Open?
Opens: 36 hours before your scheduled departure time.
Closes: 3.5 hours before your scheduled departure time.
Step-by-Step: How to Log In & Check In
Before you start, make sure you have the passport details for everyone on the booking.
Step 1: Head to the SunExpress Portal
Go to the SunExpress Check-In Page (or open the SunExpress App) and click on the 'My Booking' tab.
Step 2: Enter your Details EXACTLY like this:
To access your On the Beach booking, you must select the Tour Operator login method:
Select the 'Tour Operator' option (do not use the standard flight number option).
Tour Operator: Select On the Beach from the dropdown menu.
Reference Number: Enter your On the Beach reference (starts with MYB).
Surname: Enter the last name of the Lead Passenger.
Flight Type: Choose the 'One-way' option (remember, you are checking in for the outbound leg first!).
Flight Details: Enter your departure airport, arrival airport, and date.
Passengers: Select the number of passengers travelling (anyone aged 12+ is counted as an adult).
Click Confirm.
Running into trouble?
If the website displays an error, please ensure you have selected "Tour Operator" and that you are inside the 36-hour window. If you still need help, just open our Live Chat and we will get you sorted!