Whether you’ve just tied the knot (congrats! 🥂), someone can't make the jolly, or your finger slipped on the keyboard, getting names right is top of our list for a stress-free trip.
⚠️ Important Update: Who Can Change Their Name?
At the minute, we are unable to change or swap the name of any passenger other than the Lead Passenger. * For the Lead Passenger: You can still request a name correction or change by following the steps below.
For all other passengers: If another passenger on the booking is unable to travel, their name cannot be changed or swapped to someone else. They will need to check if they can claim for their portion of the holiday on their travel insurance.
Things you DON'T need to change ✅
Don't sweat the small stuff! You don't usually need to contact us or pay a fee for:
Middle names: These aren't required for your booking.
Capital letters: These don't matter to the airline or hotel systems.
Titles: (Mr, Mrs, Miss, etc.) These won't impact your ability to fly.
Changing a Lead Passenger Name 👤
If you need to update the Lead Passenger (the person who made the booking), you can submit a request through your account as long as you are more than 7 days from departure 🗓️
Log into My Bookings and find your holiday.
Hit 'View and Manage Booking' and go to 'Make Changes'.
Select 'Passenger Changes' and follow the steps.
Check the cost: You’ll see the breakdown of fees (our admin fee + any airline charges) before you commit.
⏰ Departing in less than 7 days? We’re unfortunately unable to process amendments this close to take-off.
The Costs 💰
While we keep our fees low, airlines usually charge for name amendments.
OTB Admin Fee: £30 per person (if you're more than 60 days from travel) or £45 per person (within 60 days). Note: This only applies to changes we process for you.
Supplier Fees: The airline will charge their own fee on top of this.